Job Description

# State-of-the-Art Dental Practice
Monument Family Dentistry is a top-rated practice in Richmond, VA, offering care in a modern facility with advanced digital dentistry tools including CEREC and iTero.
# Full-Time Opportunity with Growth Potential
This role provides a hourly rate of $18–25/hr along with comprehensive benefits such as health insurance, 401(k), paid time off, performance bonuses, and career advancement paths.
# Positive and Collaborative Team Environment
Join a supportive practice culture focused on open communication, team building, and delivering exceptional patient care.

Dental receptionist / admin

Overview: Monument Family Dentistry is seeking a positive, experienced, self-motivated, and open-minded Patient Care Coordinator to join our 5-star Google rated team in a brand new, state-of-the-art office in Richmond, VA.
Key Responsibilities: The Patient Care Coordinator is responsible for detailed insurance verifications for in and out of network policies, submitting insurance claims with proper attachments, sending and following up on pre-authorizations, assisting with check-in, explaining patient balances, managing claims aging, providing accurate treatment estimates, maintaining thorough documentation, and maximizing the doctor treatment schedule.
Qualifications & Skills: Strong communication skills and experience with Dentrix are required. Knowledge of digital dentistry tools such as CEREC and iTero, as well as familiarity with cosmetics, implants, Invisalign, and endodontics, is preferred. Training is available for the right candidate.

full-time $18 - $25 per hour

- Competitive salary based on qualifications and experience.

• 401(k)
• Bonus pay
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Additional Benefits: Company parties and opportunities for advancement.

Monday to Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 4:00 PM

• Dentrix

Experience: Must be experienced with Dentrix software.
Skills: Highly skilled in speaking with patients confidently and accurately regarding insurance benefits and treatment necessary for optimal oral health.
Tasks: Detailed insurance verifications for in and out of network policies, sending and following up on treatment pre-authorizations, assisting check-in, submitting insurance claims with proper attachments, understanding dental maximums, deductibles, and frequencies, assisting with claims aging when necessary, explaining patient balances, thorough documentation, accurate treatment estimates, and ensuring doctor treatment schedule is maximized and maintained.
Application Materials: Resume with a cover letter detailing salary requirements and what makes you a team player.

• CEREC
• iTero

Experience: Experience with digital dentistry (CEREC, iTero, etc.) is a big plus. Well-versed in cosmetics, implants, Invisalign, endodontics, and general dental services.

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

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