Job Description

Job Description

Job Description

Sales Operations Manager (OnSite in Los Angeles - remote on Fridays)

Compensation: $110-130K + discretionary bonus

Ready to make a measurable impact on how a sales organization operates?

We’re looking for a hands-on Sales Operations Manager who can connect the dots between sales, data, systems, inventory, and operational execution. This is an opportunity to go beyond reporting—you’ll identify inefficiencies, improve processes, analyze performance, and help ensure orders move smoothly from pricing and inventory through production and delivery.

If you thrive in a fast-moving manufacturing, distribution, building products, or similarly complex environment and enjoy turning data and operational challenges into better processes, this could be an exciting next step.

What makes this opportunity stand out: You’ll have visibility across the business, partner directly with sales leadership and cross-functional teams, and have the opportunity to influence how the sales organization operates and improves.

About the Opportunity

We are seeking an experienced Sales Operations Manager to support a large, established organization with a complex sales and operational environment. This individual will play a key role in improving sales processes, strengthening operational execution, analyzing business performance, and ensuring sales teams have the systems, information, and support needed to effectively serve customers.

This is an excellent opportunity for someone who combines sales operations experience with strong analytical, systems, and process-improvement capabilities and enjoys working cross-functionally with sales, operations, production, inventory, and other business teams.

What You’ll Do

• Evaluate and improve sales processes, workflows, and procedures to increase efficiency and eliminate bottlenecks.
• Manage and support CRM and sales technology tools.
• Analyze sales, account, volume, inventory, and operational data to identify trends, risks, and opportunities.
• Monitor key operational metrics including order accuracy, pricing accuracy, stock availability, backorders, inventory levels, and on-time delivery.
• Partner with sales and operational teams to coordinate production releases and customer delivery requirements.
• Oversee workflows involving order processing, contract administration, pricing, and customer rebate programs.
• Develop reports, spreadsheets, presentations, and operational documentation for leadership.
• Support sales order documentation, pricing sheets, customer records, quotes, and sales tracking.
• Help resolve non-standard customer and order issues.
• Partner cross-functionally to implement process improvements and measure results.
• Supervise and coach sales team members. Sales Operations Manager Job De…

What We’re Looking For

• 5+ years of relevant sales management, sales operations, or closely related experience.
• Experience within building materials, manufacturing, industrial products, distribution, or a similarly complex operational environment strongly preferred.
• Experience working with CRM, ERP, or sales/order management systems. Requires experience with AS400/IBM i.
• Strong understanding of sales operations, order management, pricing, inventory, and customer support processes.
• Demonstrated ability to analyze data and translate findings into actionable process improvements.
• Strong Excel and Microsoft Office skills.
• Experience developing and implementing new processes and procedures.
• Strong problem-solving skills with the ability to work across multiple departments.
• Previous leadership, supervisory, or team-coaching experience.
• Bachelor’s degree in Business Administration, Sales & Marketing, or a related discipline preferred; equivalent experience will be considered. Sales Operations Manager Job De…

Ideal Candidate

The ideal candidate is a hands-on sales operations professional who understands that successful sales operations extend beyond reporting and CRM. You are comfortable working with sales data while also understanding the operational side of the customer lifecycle—from pricing and order entry through inventory, production coordination, and delivery.

You can identify where a process is breaking down, use data to determine why, develop a solution, and work across departments to implement it.

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